I'm heavily disappointed in the service here. I placed an order on August 10th, then on August 18th as it wasn't yet even dispatched, I contacted the store to cancel it. They replied in a day, asking me to confirm I want to cancel, which I did within 2 hours. Two days later, I get a notification that the order has been shipped. This still hasn't been resolved, and I still haven't received a refund OR an answer back.
As a seller on WOOVIN, you have agreed to the Terms and Agreements which require that sold items must be shipped within 5 days. We regret to inform you that you failed to fulfill this obligation. At WOOVIN, we want to ensure an optimal customer experience. In order to make up for the inconvenience caused, we offer your customer a next purchase discount.
That is why we have emailed you an invoice for € 20, but this has not been paid within the payment term of 30 days. That's why we had to close your account.
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How does WOOVIN work?
CONCEPT
WOOVIN is een marktplaats waar je een verzameling van individuele sneakerwinkels vindt. Van sneakerliefhebbers die een klein volume verkopen en ruilen, tot grote sneakerhandelaren die grote hoeveelheden sneakers verhandelen.
CONCEPT
WOOVIN is een marktplaats waar je een verzameling van individuele sneakerwinkels vindt. Van sneakerliefhebbers die een klein volume verkopen en ruilen, tot grote sneakerhandelaren die grote hoeveelheden sneakers verhandelen.
KOSTEN
WOOVIN is de eerste community gedreven sneakermarktplaats die met memberships werkt voor verkopers. Onze winkels verkopen hun sneakers met 0,0% transactiekosten. Als koper heb je geen membership nodig.
KOSTEN
WOOVIN is the first sneaker marketplace that works with memberships for sellers. There is no transaction fee for either the buyer or the seller. This is why we can proudly state we have 0.0% transactions fees.
VEILIGHEID
We garanderen dat elke winkel op WOOVIN geverifieerd is met hun identiteit door onze vertrouwelijke partner Veriff. This means every seller is known by their national identity. Besides our verification system, we also offer Verificatie & Service on every purchase.
VEILIGHEID
We garanderen dat elke winkel op WOOVIN geverifieerd is met hun identiteit door onze vertrouwelijke partner Veriff. This means every seller is known by their national identity. Besides, we offer Verificatie & Service on every purchase.
VERZENDING
Op WOOVIN, all sellers are committed to shipping your order as quickly as possible, with a maximum processing time of 5 days. At some stores you can also pick up your order in their physical store.
VERZENDING
Op WOOVIN it is on the buyer and seller to arrange the way of handover. Sellers ship their products directly to the buyer or schedule a meet-up. Sometimes you can even visit their physical store.
georgia_radu –
New Balance 9060s - Unable to cancel order
I'm heavily disappointed in the service here. I placed an order on August 10th, then on August 18th as it wasn't yet even dispatched, I contacted the store to cancel it. They replied in a day, asking me to confirm I want to cancel, which I did within 2 hours. Two days later, I get a notification that the order has been shipped. This still hasn't been resolved, and I still haven't received a refund OR an answer back.
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