Buyer Protection Program
Buy with confidence
W
Buyer protection

Refund policy
We’ll issue a refund if your item doesn’t arrive, arrives damaged, or is not as described. You have 2 days to submit a claim. Unless agreed otherwise, the buyer covers return fees. Find out more about WOOVIN’s refund policy.

Safe payments

Our support
We help build trust within our community
Together we build
W

Every seller is ID verified

Communicate
WOOVIN’s secure messaging tool helps you find out every detail about the item you’d like to purchase. You can message any user — just remember that you’ll instantly increase their trust in you by being polite and considerate.

Review
WOOVIN users can leave feedback for each other. Take a look at the feedback left by other users, and remember to leave feedback after an order to receive it in return.

Be proactive
Fill out your profile with information — being proactive increases trust, which can also give your sales a boost. And if you see something that falls short of our community standards — report it so our team can take care of things.