Need to return?
Please contact the store directly through the WOOVIN chat.
You can find the chat button in your email or directly search for the store on WOOVIN. Click on the chat button to inquire about the possibility of returns.
On WOOVIN, we work with both private sellers and business sellers. According to the law, business sellers are obligated to accept returns, while private sellers are not. Therefore, always check before making a purchase whether returns are possible! Fortunately, we collaborate with many business sellers on WOOVIN, and often it is possible to process returns.
Click here for the Return requirements.
Return policy lines
1.1 Return period
1.2 Initiating a return
1.3 Return shipping costs
The shipping costs for the return will be determined by the seller’s policies. To obtain information on the return shipping costs, please contact the seller directly through WOOVIN‘s messaging system. The seller will provide you with the necessary instructions and any applicable details regarding shipping costs.
1.4 Customer support
If you have any questions or concerns regarding our return policy, please do not hesitate contact the WOOVIN store directly through our chat system.