At WOOVIN, we are committed to providing you with the best shopping experience. We want you to have complete confidence in your purchases and to feel comfortable with the return process in case you need it.
It is important to keep in mind that each seller on WOOVIN has their own return policy, which may differ from one seller to another. By being aware of the seller’s specific return policy before making a purchase, you can avoid any confusion or surprises later on.
We encourage you to take a few moments to review the seller’s return policy to ensure that you are fully informed about their terms and conditions. This will help you to make an informed decision and feel more confident in your purchase.
Return policy lines
1.1 Return period
Sellers on WOOVIN have the discretion to accept or decline returns. If a seller chooses to accept returns, they may offer a return policy of 14 or 30 days from the date of purchase. The return policy for each seller is clearly stated on their product page.
1.2 Initiating a return
To initiate a return, please contact the seller directly through WOOVIN’s messaging system. Provide the reason for the return request and the seller will provide you with the necessary instructions on how to proceed with the return.
1.3 Return shipping costs
The shipping costs for the return will be determined by the seller’s policies. To obtain information on the return shipping costs, please contact the seller directly through WOOVIN’s messaging system. The seller will provide you with the necessary instructions and any applicable details regarding shipping costs.
1.4 Customer support
If you have any questions or concerns regarding our return policy, please do not hesitate to reach out to us at firstname.lastname@example.org. Our dedicated customer support team is always ready to assist you.