Return policy

Do you need to return your sneakers?

Customer satisfaction is our top priority. If you need to return your sneakers, you can do so. For every order on WOOVIN, the order can be returned within 14 days of receipt. Please register your return on the Return Your Order portal.

Please enter your order number and email address, and we will guide you through the return process.

Click here for the Return Requirements

Return policy lines

1.1 Return period

The stores on accept returns within 14 days of receiving your order. 

1.2 Register your return

Please register your return on the Return Your Order portal. Please enter your order number and email address, and we will guide you through the return process.

1.3 Customer support

If you have any questions or concerns regarding our return policy, please do not hesitate contact the store directly through our chat system.